Frequently Asked Questions

  • Do you offer 24/7 water damage service?

    Yes, our rapid response team is available 24/7 for burst pipes, flooding, or appliance leaks. Our certified technicians arrive fast, utilizing commercial-grade equipment to stabilize your loss.

  • Are your technicians certified and insured?

    Yes, our team consists of IICRC certified technicians and our company is an IICRC accredited organization 

  • Do you work with insurance companies?

    Yes, we work directly with insurance companies to simplify claims and minimize out-of-pocket costs. We provide detailed documentation for smooth recovery processes.

  • What areas do you serve?

    We serve Great Falls, Havre, Lewistown, Cascade, Belt, and Fort Benton throughout Central Montana. Our 24/7 response team is based in Great Falls.

  • Do you offer free fire damage inspections?

    Yes, you can schedule a free inspection to start your fire restoration plan. We provide full-service cleanup including soot removal and odor control.

  • What commercial cleaning schedules are available?

    We offer flexible scheduling options including weekly or monthly service plans for window cleaning or floor maintenance services. Our tailored programs serve offices, schools, and facilities of all sizes.

  • How do you remove stubborn odors?

    We use ozone and thermal fog treatments to neutralize smoke, pet, and moisture odors. Certified specialists identify odor sources before treatment for long-lasting results.

  • Can you clean tile and grout?

    Yes, we restore tile floors, walls, and showers using high-pressure and steam cleaning methods. Professional sealing is available to protect surfaces long-term.

  • Do you provide property maintenance services?

    Yes, we offer full-service upkeep including light repairs, seasonal maintenance, and general readiness work. Perfect for landlords and business owners managing multiple properties.

  • How fast do carpets dry?

    We use fast-drying methods that minimize downtime for both residential and commercial spaces. Our professional extraction systems remove stains, allergens, and embedded dirt safely.